Bismarck joins Letshego Namibia
João Bismarck has been appointed as the new Customer Experience Manager at Letshego Holdings Namibia.He brings over ten years of experience working in Namibia, having held various roles in the diplomatic, private, and non-governmental sectors. In these positions, he engaged with multiple stakeholders and interacted with customers from diverse backgrounds. He has a rich background in business development, and advisory services, and a passion for promoting financial inclusion.
Described as a dynamic individual who stays abreast of recent news and industry trends, he enjoys challenges that require creative thinking and constant stimulation. In his spare time, Bismarck likes to spend time with his closest friends and family.
In his new role at Letshego Namibia Group, Bismarck aims to influence the way the company engages with its customers to provide exceptional service and experience that aligns with the Group’s values.
“I am excited to join Letshego Holdings Namibia and contribute to the organisation’s mission of improving lives,” says Bismarck. “In a competitive industry, customer experience is the magnet attracting customers to a brand. It characterises the business, and I believe that every person at Letshego should be a customer experience custodian. I am committed to collaborating with the team to deliver the best experiences for our customers.”