Have your say about NamWater's service
Water utility NamWater announced the launch of its external customer satisfaction survey, aimed at improving service delivery and strengthening community engagement.This survey is essential in ensuring that every Namibian has access to sufficient, affordable, and high-quality water.
According to the Head: Public Relations & Corporate Communications Lot Ndamanomhata, this survey is more than just about collecting feedback, it is a key tool for refining operations and aligning their services with customer needs.
“By participating, you’ll help us identify areas for improvement, tailor our offerings, and enhance communication strategies. This initiative underscores NamWater’s commitment to transparency, accountability, and continuous improvement,” he said.
“We invite you to participate in the survey and share it with your followers, helping us gather diverse perspectives to better serve our communities. We will publicly share the survey findings to demonstrate our dedication to ongoing improvement.”
To participate, click https://www.surveymonkey.com/r/KTH3MRY