• Tel & Tech

Interactive Marketing with inTouch

- 2022-10-18 00:00:00

With our cutting-edge technology, we can help increase your sales, reduce your overheads and generate more leads than you know what to do with.

Derick Briers, CEO of inTouch Interactive Marketing, elaborates on their cutting-edge portfolio. "Our easy-to-use and robust systems can help you effectively and cost-effectively communicate with your customer base."

Let's start with the basics.

Virtual Business Cards
What are virtual business cards?
They are digital cards that contain all your contact information, including social media links, website, email, and phone number. You can also include a short message, a special offer, or a call to action on your card.
What are the benefits of using virtual business cards?
There are many benefits to using virtual business cards, including:

- They are interactive and engaging
- They save you time and money by eliminating the need for traditional paper business cards
- They are eco-friendly
- They are easy to share via social media, email, or text

Micro Business Website
Traditional websites can become clunky, bulky and expensive. Our latest technology puts your business first and ensures low costs on maintenance, hosting and updates. Plus, it allows clients to update content when it suits them.
inTouch interactive websites will help your customers find you easily. It provides integration with your email and social media marketing platforms to keep everyone up to date, in addition to a mobile-responsive design to make sure your website looks great on any device. Moreover, we can additionally set up fully automated social media postings that will save you even more time, hassle and money. If you've been thinking about updating your website or starting a new one, now is the time to go interactive with inTouch.

Customer Database
So, you have details of your customers: names, cell phone numbers, emails and perhaps even some of their birthdays. The problem is, it is all over the place. It is in your head, on post-its around your desk, in your contacts app, and possibly even in a notebook somewhere. It is time to get interactive and use inTouch.
With inTouch, you can easily manage your customer database, create targeted campaigns, track results, and generate more leads than you know what to do with.

Targeted and Personalised Messages
Marketing is a fine art. But most of the time, we use the shotgun method of bulk advertising. With advances in technology, we can now help you reach out to your customers on a personal level.
Send personalised SMS, emails, WhatsApp messages, and even Telegram messages in bulk. You can target customers by location, age, gender, and interests.

Schedule and Automate your Communications
inTouch will help you to automate your marketing messages. This way, you can keep in touch with your customers without lifting a finger. You can also schedule your campaigns so that they go out at the best time for maximum impact.

Interactive Customer Surveys
Another great way to keep interacting with your customers is to conduct customer surveys. With inTouch, you can create interactive surveys that get results.
You can find out what your customers want, what they think of your products and services, and how likely they are to recommend you to others.

Competitions and Specials
Need to give back to your loyal customers in the form of giveaways or competitions? Or do you need to create brand awareness? Use inTouch to create interactive competitions and specials that will have everyone talking.

There are so many ways to use inTouch to interact with your customers.

Need a Mobile App?
inTouch can also develop an interactive mobile app for your business.
This will help to take your customer interaction to the next level. But wait. Those costs N$100 000?
Nope – we can get you started for as little as N$970 per month.

Your customers are your best employees
If your customers already love you - why not employ them? Let them do your marketing. Our community marketing system is unique and a first for Namibia. Reward your most loyal customers for simply sharing and telling their network about your business.
It is easy and quick. They can reach out to their network in as little as 30 seconds. It's interactive, it's viral, and it works.

Entertainment
Sometimes we all just want to kick off our shoes and play CandyCrush. Well, why not engage your customers with a unique game or challenge that will also promote your brand and/or products?
We have a wide variety of games, puzzles and even augmented reality challenges in our arsenal.

Advanced Marketing
Do you really want to kick dust in your competitors' eyes? Then let's get you started on an augmented reality advertising campaign.
We will even incorporate your product or branding into the visual elements.

Queue Management
inTouch is well-known for our unique and flexible iQMS (inTOUCH Queue Management System). We now have more than 100 points at which our iQMS kiosks are deployed. Our iQMS allows you to not only reduce waiting times, but also gives your customers the interactive experience they crave and provides you with valuable data that can be used to improve your operations, such as the performance evaluation of staff. Our in-depth reporting and alert modules will allow you to handle customer queries and improve service delivery.

Interactive marketing is not a one-size-fits-all, so we tailor each interactive campaign to the specific needs of our clients. No matter what your interactive marketing goals are, inTouch can help you achieve them.

Some benefits of interactive marketing:
- Increased revenue
- Reduced overheads
- Collect valuable customer data
- Improve customer service delivery

You can get centralised alerts when a customer has been waiting too long to be served – even if that customer is in Katima Mulilo.

This interactive system can also be used for customer surveys, product registration, marketing campaigns, and so much more.

In today's competitive market, you need every advantage you can get. inTouch will give you the edge you need to succeed. We have a wide range of interactive marketing solutions that will help you increase revenue, reduce overheads, and engage your customers like never before.

To Summarise

What is interactive marketing? It is a form of marketing that emphasises two-way communication between businesses and customers. It's interactive, it's viral and it works!

In interactive marketing, businesses don't just talk at their customers, they talk with them. This two-way communication allows businesses to build relationships with their customers and get feedback that can be used to improve products and services.

Interactive marketing can take many forms, from games and puzzles to augmented reality challenges. Whatever the form, interactive marketing is a great way to engage customers and promote your brand or product.

If you're looking for a unique and interactive way to market your business, then contact inTouch today! We would be happy to discuss how we can help you achieve your marketing goals.