New communication system for female prisoners

Rita Kakelo
A new communication system was recently implemented at the correctional facilities in Windhoek for female prisoners.
The aim is to enable prisoners to communicate more effectively with their legal representatives and consequently ensure a fairer legal process.
The Namibian Correctional Services (NCS), in collaboration with Telio Communications Namibia, implemented the new Telio kit.
A commissioner of the NCS, Leonard Mahundu, said last week that this system also has measures in place to prevent abuse.
He explained that the system automates call management and monitoring which reduces the officers' workload. This is an advantage since the correctional facilities are experiencing a shortage of manpower. This automation alleviates the need for officers to monitor inmate communications, allowing them to focus on other critical tasks within the facility.
Family connections
According to Mahundu, the system will also allow prisoners to maintain contact with their families and friends.
"These relationships provide crucial emotional support. Regular calls with loved ones reduce feelings of isolation, anxiety and depression," he says.
The implementation of the system could become a reality thanks to the cooperation and commitment of numerous individuals and stakeholders who seek to improve the lives of the prisoners.
According to Mahundu, the NCS's main goal is to rehabilitate prisoners as law-abiding citizens so that they can eventually reintegrate into society. So they work with key stakeholders to achieve this mandate.