Finding reliable agents amid rising Facebook rental scams

Role of professional agencies indispensable
Prospective renters and buyers should remain vigilant and recognise common red flags associated with online scams.
Jemimah Ndebele
In recent years, Namibia’s real estate market has seen significant growth, attracting a diverse range of buyers and renters. However, alongside this expansion, there has been a worrying rise in rental scams, particularly on social media platforms like Facebook.
These scams, often perpetrated by individuals posing as legitimate landlords or agents, have left many prospective renters out of pocket and without a home. As a result, finding and utilising reliable real estate agents and agencies has become more critical than ever. While Facebook can be a reliable platform for connecting with property owners and realtors, it is essential to remain wary and verify the authenticity of listings and individuals to avoid potential scams.

Red flags
Facebook, with its vast user base and easy access, has become a breeding ground for rental scams. Scammers typically post attractive property listings at below-market prices to lure unsuspecting individuals. They often request an upfront payment to secure the rental, promising to send keys or arrange a viewing later. Once the payment is made, the scammer disappears, leaving the renter with no property and a significant financial loss.
Namibian authorities and real estate experts have issued warnings about these scams, advising the public to be vigilant. The Namibia Estate Agents Board (NEAB) has also been actively working to educate the public on identifying and avoiding such fraudulent activities.
In this climate, the role of professional real estate agents and agencies has become indispensable. Reliable agents not only facilitate smooth transactions but also offer a layer of security and assurance that is sorely needed. Prospective renters and buyers should remain vigilant and recognise common red flags associated with online scams, which include unusually low prices that are below market value and are often too good to be true, pressure tactics from scammers claiming high demand for the property, and a lack of proper documentation, as legitimate real estate agents provide official documents and are willing to arrange in-person viewings.

Transparency
To safeguard against scams and ensure a smooth real estate experience, it is crucial to choose a reliable agent or agency. Verifying credentials by making sure the agent or agency is registered with the Namibia Estate Agents Board and taking it a step further to look for reviews or testimonials from previous clients can also help in ensuring legitimacy. It is also important to take time out and arrange for an initial meeting to discuss your needs and gauge the agent’s knowledge and professionalism.
Ensure that the agent or agency is registered with the Namibia Estate Agents Board (NEAB). Registration with NEAB is a mark of legitimacy and professionalism. A reliable agent will be transparent about fees, processes and potential challenges. Lastly, be wary of agents or landlords who demand large upfront payments before any official paperwork is completed. Legitimate transactions usually involve secure payment methods and proper documentation.
By choosing to work with reliable and certified real estate agents and agencies, prospective renters and buyers can protect themselves from fraud and ensure a secure and satisfactory property transaction.